General Terms and Conditions
Terms and Conditions of Sale (CGV)
1. Company Information
These Terms and Conditions of Sale ("Terms") govern all sales made on the website theebooksgo2 (the "Website"). By placing an order on this Website, you agree to be bound by these Terms.
2. Products
Theebooksgo2 offers digital products, including but not limited to electronic books ("eBooks"). All products are delivered in digital format only. No physical items will be shipped.
Product descriptions, features, and pricing are available on the Website. We strive to ensure that all information is accurate; however, we do not warrant that product descriptions or other content are error-free.
3. Prices
All prices are displayed in the currency indicated on the Website and include applicable taxes unless otherwise stated.
Theebooksgo2 reserves the right to modify prices at any time. The price charged will be the one in effect at the time of order confirmation.
4. Orders
By placing an order, you confirm that you are legally capable of entering into binding contracts.
An order is considered final once payment has been successfully processed and a confirmation email has been sent to the customer.
Theebooksgo2 reserves the right to refuse or cancel any order in the event of suspected fraud, unauthorized transactions, or payment issues.
5. Payment
Payments are processed securely via Stripe. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
We do not store or have access to your full payment card details. All payment data is encrypted and processed in compliance with PCI-DSS standards.
If a payment is declined or reversed (including chargebacks), we reserve the right to suspend access to purchased products and take appropriate action.
6. Delivery
All products are delivered digitally. Upon successful payment, customers will receive access to download or view the purchased eBook via email or through their account on the Website.
Delivery is considered completed once the digital product has been made available to the customer.
If you do not receive your product within a reasonable timeframe, please contact customer support.
7. Right of Withdrawal
In accordance with applicable consumer protection laws, customers may have a statutory right of withdrawal.
However, by purchasing digital content and accessing or downloading it immediately, you expressly consent to the immediate performance of the contract and acknowledge that you thereby waive your right of withdrawal once the download or access has begun.
If you have not accessed or downloaded the digital product, you may request a withdrawal within 14 days of purchase by contacting us.
8. Refund Policy
Refunds may be granted at our sole discretion in cases of proven technical issues or duplicate purchases.
Approved refunds will be processed through the original payment method via Stripe. Processing times may vary depending on your financial institution.
9. Guarantees
Theebooksgo2 guarantees that digital products will be delivered as described at the time of purchase.
If a product is defective or inaccessible due to a technical issue attributable to us, we will provide a replacement or refund where appropriate.
This guarantee does not cover issues caused by incompatible devices, software, or internet connectivity problems on the customer's side.
10. Intellectual Property
All content sold on the Website is protected by copyright and intellectual property laws.
Purchasing a product grants you a non-exclusive, non-transferable license for personal use only. Any reproduction, distribution, resale, or sharing is strictly prohibited.
11. Complaints
For any complaints or inquiries, please contact our customer support through the contact information provided on the Website.
We will make reasonable efforts to respond and resolve complaints in a timely manner.
12. Limitation of Liability
Theebooksgo2 shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the purchased products.
Our total liability shall not exceed the amount paid for the product in question.
13. Applicable Law
These Terms are governed by and construed in accordance with the applicable laws of the country in which the business is registered, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
14. Modifications
Theebooksgo2 reserves the right to update or modify these Terms at any time. The applicable Terms are those in effect at the time of purchase.